Order Placement & Shipping Policy
Order Processing
- Products in stock will be dispatched within 24 hours of order placement
- For out-of-stock items, you will receive availability updates via email/SMS within 48 hours
- Orders placed on Sundays or holidays will be processed on the next working day
Shipping Information
- Delivery Time: 2-5 working days from dispatch
- Shipping Charges: Additional costs apply based on product weight and quantity (not included in product price)
- Provide accurate mailing address, contact number, and valid email address for smooth delivery and tracking
Advance Payment Policy
To provide you with a smooth and secure shopping experience, KemeiShop.pk has implemented the following advance payment guidelines for specific order types:
1. Village Addresses or Post Office Collection
If your shipping address is in a village or the parcel will be collected from a post office, an advance payment of Rs. 500 is mandatory. The rest can be paid via COD upon delivery.
2. Self-Collection from Courier Offices (TCS, LCS, M&P)
If you prefer to self-collect your parcel from courier services such as TCS, LCS, or M&P, a Rs. 500 advance payment is required. The remaining amount will be payable at the time of collection.
3. Addresses in Hostels or Universities
For shipments to hostels or university campuses, we require a Rs. 500 advance payment to proceed with the order. The remaining balance will be collected via COD.
These policies are in place to help reduce fake orders and ensure a reliable delivery process for all our valued customers.
If you have any questions or need assistance, please don’t hesitate to contact our Customer Support Team
Thank you for shopping with KemeiShop.pk!